Elan Vital business training
Powerful communication
Learning objectives
Achieve greater effectiveness through persuasive communication with ourselves and others.
By understanding the importance of the dos and don’ts of optimal communication, you will make your interactions with others more effective and better equip yourself to face challenges. You will also experience more job satisfaction and achieve a better balance thanks to your positive focus and solution-oriented thinking. Both your external and internal customers will enjoy a pleasant, creative, personalised service.
Target group
This training course is for any professionals who want to deepen their communication skills to have more of an impact on clients and colleagues.
Program
- Explore the characteristics of good communicators
- Intrapersonal and interpersonal skills (the well-known EQ factor or emotional intelligence).
- Practise these competences in an interactive and practical way
COMMUNICATION = CONTENT (what?) + FORM (how?) + RELATIONSHIP (with whom?)
We train several communication keys because only when the other person feels understood and respected will they be willing to listen to our solutions for a successful transaction.
IF THE KEY DOESN’T FIT, DON’T BLAME THE LOCK!
Successful communicators master the following traits referred to as keys, which we will practise:
- FOCUS and ACTION ORIENTATION: achieve results by clearly defining the goals to be reached
- FLEXIBILITY: consciously deal with uncertainties and DIVERSITY, appreciate the other is UNIQUE and understand the filters (social, cultural, gender …)
- KEEN SENSES: consider the body language of yourself and the other person (even on phone!), rely on logic AND intuition.
- CONCEPTS: develop structured approaches to better deal with ambiguity (model of the logical levels of learning and change, meta-model of language, solution-oriented thinking and action
- PROACTIVITY and POSITIVITY: open to challenges. Positive intelligence focuses on excellence and balance from a physiology (body) and psychology (mind) starting point.
- SATISFACTION based on your personal values and personal mastery
Testimonials :
« No boring theory, but processing new knowledge in a group in an interactive way. »
« Big compliments to teacher Ann. She kept your attention and always involved everyone and quickly noticed who needed what. »
« Very nice course with different themes and a lot of variety. The teacher was also very good and fun to work with. »
- Daniëlle De Wilde
- Administratrice Elan Vital
- 0495660700
- info@elanvital.be
- www.elanvital.be